Shipping and Delivery Policy
Last updated: April 21, 2025
This Shipping and Delivery Policy outlines how AdSpace handles the production, shipping, and installation of physical advertisement materials.
Production Timelines
After your booking is confirmed and your advertisement design is approved, our production timeline is as follows:
Standard Production
- Billboards: 5-7 business days
- Bus Stop Ads: 3-5 business days
- Print Media: 7-10 business days
Rush Production
Rush production is available for an additional fee and reduces production time as follows:
- Billboards: 2-3 business days
- Bus Stop Ads: 1-2 business days
- Print Media: 3-5 business days
Installation Schedule
Installation of your advertisement will be scheduled according to your booking date. Our standard installation windows are:
- Billboards: 24-48 hours before the start date of your booking
- Bus Stop Ads: 12-24 hours before the start date of your booking
- Digital Displays: Uploaded and tested 24 hours before the start date of your booking
Client-Provided Materials
If you choose to provide your own printed materials:
- Materials must be delivered to our facility at least 5 business days before your booking start date
- Materials must meet our specifications as provided in the booking confirmation
- AdSpace is not responsible for quality issues with client-provided materials
- Late delivery may result in delayed installation and no extension of the booking period
Shipping Address for Client Materials
Please ship all materials to:
AdSpace Production Center
456 Print Avenue
Marketing City, MC 12345
Quality Control
All advertisements produced by AdSpace undergo rigorous quality control:
- Color matching to approved proofs
- Material durability testing
- Installation quality inspection
If you notice any quality issues with your installed advertisement, please contact us within 48 hours of installation for resolution.
Digital File Delivery
For digital displays, your advertisement files will be:
- Uploaded to our secure content management system
- Tested on the actual display before your booking start date
- Monitored throughout the booking period for any technical issues
Post-Campaign Material Handling
After your booking period ends:
- Physical materials will be removed within 24-48 hours
- Client-provided materials can be returned for an additional shipping fee
- AdSpace-produced materials will be recycled unless return is requested at time of booking
Delays and Force Majeure
While we strive to meet all production and installation deadlines, delays may occur due to:
- Extreme weather conditions
- Material shortages
- Access restrictions to installation sites
- Other circumstances beyond our reasonable control
In such cases, we will notify you promptly and work to minimize any impact on your advertising campaign.
Contact Us
For questions about production status, installation, or material specifications, please contact our production team:
Email: production@adspace.com
Phone: +1 (555) 123-4568
Address: 123 Ad Street, Marketing City